Authorize.net Payment Processing Issues

Closed when this history was imported from the old status page.

IndieCommerce 1.0 Update - Performance Issue Resolved

We have added web servers, as well as rebooting and verifying settings on additional infrastructure. At this time, performance has returned to normal.

IndieCommerce 1.0 Update

We are continuing to investigate the root cause of increased load on the web server cluster. We are also bringing additional resources online to attempt to alleviate the current performance issues.

Major IndieCommerce 1.0 Outage

We are investigating the cause of low page performance on all IndieCommerce 1.0 sites, making pages inaccessible.

IndieCommerce 1.0 Performance Issues

We are experiencing severe performance issues on IndieCommerce 1.0 and are investigating the cause of them. We will post more information as it becomes available.

Some IndieCommerce users have reported issues processing payments on Authorize.net. The message they are seeing is “This transaction cannot be accepted at this time due to system maintenance. Please try again later.”

This corresponds to a known Authorize.net error message (code 901). We suspect this is due to an issue on Authorize.net’s end but have not yet been able to confirm. Authorize.net’s status page does not report anything related at this time; however, they are not always quick to update their status page. It can be seen here: https://status.authorize.net/

We are continuing to monitor this issue.