Over the past 3 days we've seen an 84% increase in traffic to IndieCommerce websites. We've made 3 major upgrades to the IndieCommerce system since Monday to accomodate these new customers. On Wednesday 6/3/20 at 6AM EDT, we're upgrading our database server. This hardware upgrade will start at 6AM EDT on Wednesday June 3rd and should take no more than 30 minutes to complete. Expect brief intermittent outages during that time.
IndieCommerce 1.0Record Traffic Levels
We are again experiencing record traffic levels. Site speeds may be slow at times, especially for administrators. We are continuing to monitor the situation and are planning additional database upgrades in the near future.
1st June 2020
Performance issues resolved
We have added additional web servers and are closely monitoring system performance.
IndieCommerce Performance
Pages on your website may be loading slowly due to very high traffic on the IndieCommerce system. We are adding additional web servers to address this issue.
Outgoing emails no longer delayed
Our email provider has resolved delays with email.
31st May 2020
Outgoing Emails Delayed
Outgoing emails may be delayed. We are working with our email provider.
30th May 2020
No incidents reported
29th May 2020
No incidents reported
28th May 2020
Email is sending again
Our email provider suffered a major hardware failure, which they have since recovered from. Email is sending successfully again, though they have warned there could still be periods of intermittent availability as they stabilize their API.
Email API Outage
The intermittent availability issues have been tracked down to timeouts due to our email provider's API being offline. We have taken measures to prevent the API timeouts from causing performance issues on sites. However, emails may not be going out from sites. We are working with our email provider for a resolution.
