11th April 2024

IndieCommerce 1.0 & 2.0 FTP Server Replacement, scheduled 1 week ago

On Tuesday, 4/16 at 9am ET, our new FTP server will be going live. This change will allow the FTP server to be supported for years to come. This change will affect those who upload inventory from their POS systems, or who are actively editing custom themes. Stores that upload inventory via Above the Treeline are not affected by this change.

If you upload Local Store Inventory (LSI) via FTP from your POS, please review the following:

  • Booklog: IndieCommerce will reach out to you with instructions on how to reset your password

  • IBID, Wordstock, Anthology, Basil, iMRCHNT: your POS vendors will be changing the password on your behalf. Please note that there may be a delay in LSI delivery, as the POS vendors have to reset quite a few passwords in a short period of time.

If you are editing your theme via FTP, please reach out to us at staff@bookweb.org for assistance in resetting your password.