We have added additional web servers and are closely monitoring system performance.
IndieCommerce Performance
Pages on your website may be loading slowly due to very high traffic on the IndieCommerce system. We are adding additional web servers to address this issue.
Outgoing emails no longer delayed
Our email provider has resolved delays with email.
31st May 2020
Outgoing Emails Delayed
Outgoing emails may be delayed. We are working with our email provider.
30th May 2020
No incidents reported
29th May 2020
No incidents reported
28th May 2020
Email is sending again
Our email provider suffered a major hardware failure, which they have since recovered from. Email is sending successfully again, though they have warned there could still be periods of intermittent availability as they stabilize their API.
Email API Outage
The intermittent availability issues have been tracked down to timeouts due to our email provider's API being offline. We have taken measures to prevent the API timeouts from causing performance issues on sites. However, emails may not be going out from sites. We are working with our email provider for a resolution.
