All systems are operational

About This Site

This page is maintained by humans, not machines. If you see an outage here, it means we are aware of it and are working on it now.

If you are experiencing a critical outage that is not represented here:

Contact Us

Past Incidents

20th September 2021

IndieCommerce 1.0 IndieCommerce Outage Resolved

The IndieCommerce outage has been resolved. Our hosting provider, Rackspace, rebooted a critical server in our infrastructure. While this server was offline, connections to sites were very slow or unavailable. Once the server finished maintenance normal service was able to resume.

IndieCommerce 1.0 Outage on IndieCommerce

We are investigating an outage affecting IndieCommerce.

19th September 2021

No incidents reported

18th September 2021

No incidents reported

17th September 2021

No incidents reported

16th September 2021

No incidents reported

15th September 2021

No incidents reported

14th September 2021

IndieCommerce 1.0 IndieCommerce - update on files and styling elements

All files have been restored from backup, so missing images will reappear on your site. Some lingering styling issues will be resolved tomorrow morning during a maintenance window. If you are still experiencing problems with your site, please contact staff@bookweb.org

IndieCommerce 1.0 IndieCommerce - update on files and styling elements

During monthly maintenance a process was inadvertently started that removed some files, specifically those modified in the past 4 weeks. We are currently restoring files from a backup. This process will take approximately 2 hours, after which time if you still see issue on your website, please contact staff@bookweb.org.

IndieCommerce 1.0 IndieCommerce - Some files and styling elements missing

We are investigating some missing files and styling elements. We will post updates as we have more information.