Past Incidents

Our hosting provider has detected an elevated rate of 500 errors on IndieCommerce 2.0 web sites. The issue is being investigated.

We are investigating reports of error messages when operating as an authenticated user.

We are continuing to investigate the root cause of increased load on the web server cluster. We are also bringing additional resources online to attempt to alleviate the current performance issues.

We are investigating the cause of low page performance on all IndieCommerce 1.0 sites, making pages inaccessible.

We are experiencing severe performance issues on IndieCommerce 1.0 and are investigating the cause of them. We will post more information as it becomes available.

Some IndieCommerce users have reported issues processing payments on Authorize.net. The message they are seeing is "This transaction cannot be accepted at this time due to system maintenance. Please try again later."

This corresponds to a known Authorize.net error message (code 901). We suspect this is due to an issue on Authorize.net's end but have not yet been able to confirm. Authorize.net's status page does not report anything related at this time; however, they are not always quick to update their status page. It can be seen here: https://status.authorize.net/

We are continuing to monitor this issue.